Improving the Workflow of Digital Medical Check-Up Operations

Year

2025

Contributor

Evan Himawan

Platform

Web App

Improving the Workflow of Digital Medical Check-Up Operations

Year

2025

Contributor

Evan Himawan

Platform

Web App

PIMC is a digital platform designed to support medical check-up operations, helping internal teams manage examination workflows, input results, and generate reports more efficiently.

Medical check-up operations often involve a large volume of structured data, repetitive input tasks, and result validation across multiple examination categories. When handled manually or through fragmented tools, this can create delays, inconsistencies, and higher operational risk.

PIMC was designed to streamline this process by centralizing examination workflows into one system.

Problem

During the discovery phase, several operational challenges were identified.


High Data Input Complexity

Medical check-up processes require staff to input many different examination results, including:

• physical examination results
• laboratory test values
• diagnostic observations

The large number of fields made the workflow slow and prone to mistakes.


Inconsistent Result Validation

Different companies and examination packages have their own medical reference ranges for laboratory values.

Without automated validation, staff needed to manually check whether results were within normal ranges.

This increased the risk of reporting inconsistencies.


Fragmented Examination Workflow

The medical check-up process typically involves multiple steps:

  1. registering examination participants

  2. conducting physical examinations

  3. entering laboratory results

  4. generating final reports

Without a structured system, tracking these stages becomes difficult.

Goal

The main objective of PIMC was to improve operational efficiency for medical check-up teams.

The system was designed to:

• simplify examination data input
• reduce validation errors
• organize examination workflows clearly
• streamline report generation

Users

Medical Check-Up Staff

Responsible for recording examination results and managing patient data.

Key needs:

• quick and accurate data entry
• clear structure for different examination categories
• automated validation support


Medical Professionals

Doctors reviewing examination results need reliable data presentation to support diagnosis and recommendations.


Operations Team

Responsible for managing examination packages and ensuring smooth workflow across different examination stations.


Permata Medical - Product Flow

Design Challenge

The biggest challenge in designing PIMC was handling large volumes of structured data without overwhelming the user interface.

Medical check-up workflows require staff to process many examination items quickly. If the interface becomes too complex, it can slow down operations.

The design needed to balance:

• data density
• input efficiency
• validation clarity


Client Portal - List of Disease


Admin Portal - Patient MCU Detail

Design Strategy

To address these challenges, the product design focused on three key principles.


Structured Examination Modules

Examination categories were separated into clear modules such as:

• physical examination
• laboratory examination
• diagnosis

This allowed staff to focus on one task at a time.


Contextual Data Validation

Laboratory values were automatically compared with predefined reference ranges.

If a result fell outside the normal range, the system highlighted the value to help staff identify abnormal results quickly.


Efficient Data Input

The interface was optimized for rapid input, reducing the need for excessive navigation between screens.


Admin Portal - Questionnaire List

Key Workflow

One of the most critical workflows is the physical examination recording process.

The simplified workflow looks like this:

Physical Examination Recording Flow

This structure ensures a clear and traceable examination process.

System Thinking

PIMC is not just a data entry system. It functions as an operational platform connecting several components:

• participant management
• examination package configuration
• examination data input
• validation rules
• report generation

By structuring these components into a unified system, PIMC reduces operational friction across the entire medical check-up process.

Reflection

Designing PIMC highlighted the importance of designing interfaces that support high-volume operational workflows.

Unlike consumer apps, operational systems must prioritize speed, clarity, and error prevention.

By focusing on structured workflows and contextual validation, the platform helps medical staff perform complex tasks more efficiently.

Client Portal - Dashboard


Client Portal - PDF Medical Check Up

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© 2026 Evan Himawan Saragih

Product and UI/UX Designer

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